FAQ
Do you accept returns/ exchanges?- Unfortunately, due to the nature of the items I don't accept returns or exchanges. Please reach out though if there is an issue with your order! Feel free to send an email to lacenpine@gmail.com
Earrings:
How lightweight are they? - SUPER lightweight. Most boxes with 2-4 pairs packaged up ready to ship weighs less than 4.5 oz. You will forget you're wearing them.. until you get complimented :)
How do I clean them? - It's totally normal for clay earrings to need a little cleaning once in awhile to remove makeup and such. Just take a q-tip and dip in a bit of acetone or rubbing alcohol and gently rub.
Do you do custom orders? - YES! I love doing customs, whether it be for a perfect gift, or a wedding party. Just email me at lacenpine@gmail.com and let's make those beauties come to life!
How long does shipping take? - Because they're made just for you when you order ( this isn't Amazon, though I do love me some Amazon) these take time. They will be created and shipped within 7-10 business days.
Are they really all handmade? - Absolutely! I love creating art that people get to wear!
Will they break? - Polymer clay is actually very durable once it's conditioned correctly and baked properly. Though you may be testing the waters if you just throw them in your purse.
Why are market prices different? - I love vending at markets around the Portland Metro area. My market prices are different to encourage people to get out and support their local Saturday markets and small businesses.
Hats:
Why aren't there different sizes? - I use hats that have adjustable ties! They come pretty large, and can be tightened to fit smaller heads.
How do I clean my hat? - I've found that magic erasers work wonders cleaning hats!
How do you do the art? - All of my hats are freehanded. Either painted or hand burned.
How long does shipping take? - Because they're made to order, they take some time. Please allow 7-10 business days for you order to be created and shipped. Though time is longer for customs.